Straightforward Pricing
Our Simple Pricing Model: The cost of our services is billed quarterly and directly from the account. If the account is opened or closed in the middle of a quarter, the cost is prorated. We also cover all UPS costs to and from our office.
Our Transparency: There’s no additional cost for the attorney, co-trustee or co-admin to receive duplicate statements as well. Other fees that may apply include $8.50 to overnight a check and receive tracking, $25 for outbound wires, or a $25 insufficient funds fee for a returned check, which are Charles Schwab fees, similar to regular banking fees.
Our Estate Cash Management Strategy: We employ an estate cash management strategy where the client earns a higher-market interest rate of return (comparable to CDs). This arrangement is fully compliant with all relevant probate codes and is safer than maintaining full FDIC insurance. The funds can be made available in as little as one business day with no early-withdrawal penalties. Contact us to learn more.
Specialization in Court Accounts
We Know Your Pain: We understand the challenges you face with traditional banks and know the frustrating nuances of bank bureaucracy. This fortifies our commitment and dedication to our trusted, professional partners to create solutions that help us all achieve a common goal
Documentation is Power: We use our powerful customer relationship management software to record detailed notes of every call, what was accomplished, and next steps. This allows us to track our progress and set follow-up dates with respective parties. Items or tasks never disappear from our calendar until they are marked ‘complete’
Our Value: Given our experience and the volume of accounts we handle in this field, CIS provides exceptional value. For example, when consolidating assets from other firms and transfer agents, we keep detailed notes on the representatives with whom we speak together, including names, contact information, extensions or direct phone numbers, and supervisor’s name (if necessary), to make certain we get what’s needed as efficiently as possible. No one should ever have to ride the call-center carousel!
Attention to Service
A Long-Term Relationship: Your dedicated client-service advocate delivers exceptional service, providing a continuous, open line of communication and access to reliable support. We build a strong, lasting foundation of trust from the ground up
Statements Delivered Your Way: Along with monthly paper statements, to assist with documentation on court accounts, we can email all statements in PDF format and export transactions to Excel (e.g., deposits and withdrawals, trades, dividends and interest) for the date range you seek
Online and Mobile Access: We provide 24/7 online and mobile account access for clients through the Charles Schwab and Co., Inc., website and smartphone app
